1. Introduction
Wintex Lubricants ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://wintexlubricants.com and use our services.
This policy complies with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and applicable data protection regulations.
2. Information We Collect
2.1 Personal Information
When you submit a quotation request, contact form, or inquiry, we may collect:
- Full name and company name
- Email address and phone number
- Delivery location and address
- Product requirements and quantity details
- Any additional notes you provide
2.2 Automatically Collected Information
When you browse our website, we automatically collect:
- IP address and browser type
- Device information and operating system
- Pages visited, time spent, and navigation patterns
- Referral source and search terms
2.3 Cookies
We use cookies and similar tracking technologies. For detailed information, please refer to our Cookie Policy.
3. How We Use Your Information
We use collected information to:
- Process and respond to quotation requests and inquiries
- Provide technical data sheets (TDS) and product documentation
- Communicate regarding orders, shipments, and deliveries
- Improve our website functionality and user experience
- Analyze website usage patterns via Google Analytics
- Comply with legal obligations
4. Data Sharing
We do not sell, rent, or trade your personal information. We may share your data with:
- Logistics partners — to fulfill deliveries
- Analytics providers — Google Analytics (anonymized)
- Legal authorities — when required by law
5. Data Security
We implement industry-standard security measures including SSL/TLS encryption, secure server infrastructure, and access controls to protect your personal data. However, no method of transmission over the internet is 100% secure.
6. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, typically for a period of 3 years from last interaction, unless a longer retention period is required by law.
7. Your Rights
Under applicable Indian law, you have the right to:
- Access your personal data held by us
- Request correction of inaccurate data
- Request deletion of your data (subject to legal obligations)
- Withdraw consent for data processing
8. Third-Party Links
Our website may contain links to third-party websites (e.g., IndiaMART, WhatsApp). We are not responsible for the privacy practices of these external sites.
9. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.
10. Contact Us
For privacy-related inquiries or to exercise your rights, contact us at:
- Email: sales@wintexlubricants.com
- Phone: +91 99587 37378
- Address: Industrial Area, Phase 2, New Delhi 110020, India